Terms of Service

Welcome to Nova London! These Terms of Service (“Terms”) govern your use of our website [www.nova-london.shop] and the purchase of products from us. By visiting our site or making a purchase, you agree to these Terms.

1. Company Information

Trade Name: Nova London
📧 Email: contact@nova-london.shop

2. Use of Our Website

You agree not to misuse our website or interfere with its normal operation. This includes attempting to gain unauthorised access to our systems or using our site for unlawful purposes.

3. Products & Availability

  • We strive to ensure all product descriptions, images, and prices are accurate.

  • We reserve the right to correct errors, update product information, or withdraw products without prior notice.

  • All orders are subject to availability.

4. Pricing & Payment

  • Prices are displayed in GBP (£) and include VAT where applicable.

  • Payment must be made in full at the time of order using the secure payment options available at checkout.

5. Orders & Contract

  • When you place an order, you will receive an email acknowledging receipt.

  • A contract is formed only when we dispatch your order and send you a shipping confirmation email.

6. Shipping & Delivery

  • Please see our Shipping Policy for detailed information.

  • Delivery times are estimates and not guaranteed.

7. Returns & Refunds

  • We comply with the UK Consumer Contracts Regulations, allowing you to return items within 14 days of receipt.

  • For full details, see our Returns & Exchanges Policy.

8. Limitation of Liability

Nova London is not responsible for any indirect, incidental, or consequential damages arising from the use of our website or products. Our liability is limited to the value of the item purchased.

9. Intellectual Property

All content on this website — including text, images, logos, and product designs — is the property of Nova London and may not be copied or reproduced without permission.

10. Governing Law

These Terms are governed by and interpreted in accordance with the laws of England and Wales. Any disputes shall be resolved exclusively in the courts of England and Wales.

11. Changes to These Terms

We reserve the right to update these Terms at any time. Any changes will be posted on this page with the “Last Updated” date revised accordingly.